Royal Caribbean has always been a well-known and trusted cruise line. They are best known for the massive size of their ships and activities onboard. Some of which include rock walls, mini golf, and water parks.
After a unfortunate outbreak that made news headlines, Royal Caribbean’s reputation and credibility changed overnight. Royal Caribbean ship Explorer of The Seas had to dock two days early because of a sick outbreak.Out of the 3071 passengers on the ship, over 630 of those passengers fell ill.
According to The Center For Disease Control and Prevention, this is the “highest number of sick people reported on any cruise ship in 2 decades”. Many believe there was over 1000 sick but did not report it. CDC claims there was “no official causes for the illnesses, but norovirus possible.” Norovirus can be easily spread, and has similar symptoms, including gastrointestinal issues.
Royal Caribbean is going to give a 50% refund to all passengers and 50% credit for all future cruises. Those quarantined in their rooms will receive additional credit. But will that be enough?